Terms of Service

1. Acceptance and Contracting Entity

1. 1.1
   How you accept. You accept these Terms when you access or use the Services, create an account, purchase or reserve a Ticket, accept a Private Invite, attend an Event, apply to become a Partner, use the Partner Dashboard, accept a team or collaboration invitation, list a Product, or purchase a subscription. If you do not agree, do not use the Services.
2. 1.2
   Contracting entity. These Terms are between you and Bunny Riot Experiences Inc., a corporation incorporated in Newfoundland and Labrador, Canada.
3. 1.3
   Authority for organizations. If you use the Services for a company, organization, collective, venue, or other entity, you represent that you have authority to bind that entity. In that case, "you" includes both you and the entity.
4. 1.4
   Additional terms. An Event listing, checkout page, refund policy, Event-specific waiver, Partner arrangement, subscription order, Storefront listing, or other written agreement may contain additional terms ("Additional Terms"). Additional Terms supplement these Terms. A separately signed agreement with Bunny Riot controls to the extent of a direct conflict. An Organizer's Additional Terms cannot reduce mandatory rights or release Bunny Riot from obligations Bunny Riot has expressly undertaken.
5. 1.5
   Electronic agreement and records. You agree that electronic acceptance, notices, receipts, and records have the same effect as paper documents and handwritten signatures, to the extent permitted by law.

2. Definitions

In these Terms:

• •"Attendee" means an individual who registers for, holds a Ticket to, is invited to, or attends an Event.
• •"Buyer" means the person who places an order for a Ticket, Product, or subscription, whether for themselves or someone else.
• •"Co-Hosted Event" means an Event for which Bunny Riot and one or more other Organizers are expressly identified as co-organizers under a separate written arrangement.
• •"Co-Host" or "Collaborator" means an approved Partner given access to help create or manage a Partner Event.
• •"Event" means an in-person, virtual, or hybrid event, experience, activity, gathering, performance, hunt, workshop, dinner, party, concert, wellness activity, pop-up, or similar offering displayed, ticketed, invited, or managed through the Services.
• •"Event Content" means an Event's title, description, schedule, venue, images, recordings, branding, rules, policies, accessibility details, and other listing or promotional materials.
• •"Lead Organizer" means the Partner designated in the Partner Dashboard to receive payout and serve as Bunny Riot's primary operational contact for a collaborative Partner Event.
• •"Organizer" means the person or entity identified on an Event listing as responsible for organizing and delivering that Event.
• •"Partner" means a person or entity Bunny Riot has approved to access organizer features. The label "Partner" is a platform designation only and does not, by itself, create a legal partnership, agency, joint venture, franchise, employment, fiduciary, or representative relationship with Bunny Riot.
• •"Partner Dashboard" means the part of the Services used by Partners and authorized team members or Collaborators to create and manage Events, Tickets, attendees, communications, analytics, payouts, subscriptions, Storefronts, inventory, and related functions.
• •"Partner Event" means an Event organized by one or more Partners without Bunny Riot being expressly identified as a co-organizer.
• •"Private Invite" means an invitation to a non-public Event or gathering sent through the Services.
• •"Product" means merchandise, goods, digital items, or other products offered through a Storefront, but does not include a Ticket sold through Bunny Riot's event-ticketing flow.
• •"Seller" means the party identified on a Product listing or checkout as selling the Product.
• •"Storefront" means a Bunny Riot or Partner retail page and related inventory, ordering, payment, analytics, fulfilment, return, and support features.
• •"Ticket" means a paid or free, revocable licence to attend an Event. A Ticket is not an ownership interest in the Event or venue.
• •"Ticket Price" means the base price set by the Organizer, excluding Bunny Riot fees, taxes, and other lawful charges. The price displayed to a Buyer may be higher than the Ticket Price, because it includes the fees described in clause 9.2.
• •"User Content" means Event Content, Product listings, messages, text, photographs, audio, video, logos, reviews, profile information, and other material submitted through the Services.

3. Eligibility, Accounts, and Account Security

1. 3.1
   Account age. You must be at least 18 years old and legally capable of entering a contract to create an account or use account-based features.
2. 3.2
   Minors at eligible Events. An Organizer may permit a person under 18 to attend an Event if the Event listing allows it and the minor is accompanied and supervised by a parent or legal guardian, unless applicable law or the Event rules require otherwise. The adult is responsible for the minor's conduct and safety. An Organizer may require a separate guardian consent or Event-specific waiver. Nothing in these Terms purports to bind a minor or waive a minor's rights where that is not legally permitted.
3. 3.3
   Accurate information. You must provide complete, current, and accurate information, keep it updated, and not impersonate another person or create an account using information you are not authorized to use.
4. 3.4
   Security. You are responsible for safeguarding your credentials and for activity occurring through your account, except to the extent caused by Bunny Riot's breach of its legal duties. Notify us promptly at support@thebunnyriot.com if you suspect unauthorized access. We may require identity verification or security steps before restoring access or changing payment details.
5. 3.5
   One person, one account. Unless Bunny Riot authorizes otherwise, an account is personal to the registered user. You may not sell, transfer, rent, or share credentials. Partners may grant access only through the Partner Dashboard's authorized team or collaboration tools.
6. 3.6
   Service communications. You agree to receive transactional emails, text messages, push notifications, and in-platform messages relating to your account, orders, Events, security, payouts, Storefront activity, or changes to the Services. Marketing communications are subject to applicable consent and unsubscribe requirements.

4. Changes to These Terms

1. 4.1
   We may update these Terms at any time to reflect changes to the Services, law, security needs, risk, fees, or business practices. Unless a later date is stated, revised Terms take effect when posted. We may require you to accept a revised version before continuing to use some or all of the Services.
2. 4.2
   Where reasonably practicable, we will give advance notice of a material change to Partner fees, payout rights, recurring subscription terms, or other significant commercial obligations. We may make a change immediately and without advance notice where reasonably necessary for law, security, fraud prevention, payment-network compliance, harm prevention, or continued operation of the Services.
3. 4.3
   A Ticket order is generally governed by the version accepted at checkout, subject to later Event-specific safety rules, changes required by law, and provisions that govern ongoing use of an account or the Services. Continued use after revised Terms take effect constitutes acceptance where permitted by law. If you do not agree, you must stop using the affected Services and may close your account.
4. 4.4
   A new arbitration or class-action provision applies to an existing User only after the User receives reasonable notice and accepts it in a legally effective way. It does not apply to a claim already filed before that acceptance, unless the parties agree otherwise after the dispute arises.

5. Bunny Riot's Services and the Different Event Roles

1. 5.1
   Bunny Riot Events. When Bunny Riot is identified as the Organizer, Bunny Riot is responsible for organizing the Event, subject to these Terms and any Event-specific terms.
2. 5.2
   Partner Events. For a Partner Event, the identified Partner or Partners are the Event's organizers and suppliers. The contract for delivery of the Event is between the Buyer or Attendee and those Partners. Bunny Riot provides marketplace, discovery, ticketing, payment-facilitation, communication, analytics, and related technology. Bunny Riot is not the venue operator, performer, employer, security provider, food or beverage provider, or activity operator merely because the Event appears on the Platform or uses Bunny Riot tools.
3. 5.3
   Co-Hosted Events. Bunny Riot is a co-organizer only when Bunny Riot is expressly identified as such on the listing and has entered a separate written co-hosting arrangement. That arrangement may allocate revenue, expenses, refunds, insurance, content rights, and operational responsibility differently. Merely providing the Services, promoting an Event, reviewing a listing, attending an Event, or communicating with an Organizer does not make Bunny Riot a co-organizer.
4. 5.4
   Partner collaborations. Partners may collaborate with other approved Partners. Such collaboration does not make Bunny Riot a member of their partnership, joint venture, collective, or organizing team.
5. 5.5
   Organizer identification. The Event listing and checkout are intended to identify the Organizer. You should review that information before registering or purchasing. Contact Bunny Riot if the Organizer's identity is unclear.
6. 5.6
   Limited review, not a guarantee. Bunny Riot manually reviews Partner applications and may review Event listings or request identity, business, permit, insurance, venue, safety, or other documentation. This is a limited platform review, not a certification, professional audit, endorsement, or guarantee that an Organizer or Event is lawful, safe, suitable, insured, or accurately described. Users must exercise reasonable judgment.

6. Private Invites

1. 6.1
   An account holder may create and send a Private Invite using available features. The person creating the Private Invite is responsible for the gathering, the invitation list, the accuracy of the details, lawful use of recipient information, and compliance with venue rules and applicable law.
2. 6.2
   Private Invites must not be used to spam recipients, evade Partner approval, collect unauthorized payments, promote illegal or unsafe activity, or organize an event that should reasonably require permits, insurance, professional security, or other formal safeguards without obtaining them.
3. 6.3
   Unless Bunny Riot is expressly named as an Organizer, Bunny Riot does not organize, endorse, supervise, or assume responsibility for a gathering merely because a Private Invite is sent through the Services.
4. 6.4
   If Bunny Riot enables paid Private Invites, the creator may be required to become an approved Partner and comply with the Partner Terms in these Terms.

7. Event Listings and Event-Specific Terms

1. 7.1
   Event dates, times, locations, lineups, routes, activities, event policies, accessibility information, age limits, refund policies, and entry requirements are supplied by the Organizer and may be subject to lawful change.
2. 7.2
   The Organizer may impose reasonable Event-specific terms, including identification requirements, bag policies, codes of conduct, health and safety instructions, waivers, venue rules, and ticket limits. Those terms must be presented before purchase when material and must comply with law and these Terms.
3. 7.3
   Bunny Riot may edit formatting, request corrections, reject, unpublish, suspend sales for, or remove an Event listing when we reasonably believe it is inaccurate, misleading, unlawful, unsafe, infringing, inconsistent with our standards, or likely to harm users or Bunny Riot.
4. 7.4
   Publication or continued availability of a listing does not waive the Organizer's obligations or prevent later review or removal.
5. 7.5
   Location publication and map display. By supplying a venue name, address, coordinates, route, or other location information, the Organizer authorizes Bunny Riot to geocode, format, and display it in listings, search results, map-based discovery, directions links, and related Services. The Organizer must have authority to publish the location and must not publicly submit a private residence, confidential address, restricted location, or another person's personal information unless publication is authorized and intended. The Organizer is responsible for appropriate visibility settings for private, invite-only, or sensitive Events.

8. Tickets, Orders, Pricing, and Admission

1. 8.1
   Ticket licence. A Ticket is a limited, revocable licence for the named or authorized holder to attend the Event, subject to these Terms and Event-specific rules.
2. 8.2
   Order information. The Buyer must review the Event, date, time, location, Organizer, Ticket type, quantity, price, refund policy, age restriction, and other material terms before confirming an order.
3. 8.3
   Pricing errors. If an obvious price, inventory, tax, or listing error occurs, Bunny Riot or the Organizer may cancel the affected order and provide a full refund of amounts charged, or offer the Buyer the option to pay the corrected amount.
4. 8.4
   Ticket limits. We or an Organizer may impose quantity limits and cancel orders intended to evade those limits, facilitate unauthorized resale, or interfere with fair access.
5. 8.5
   Admission. A Ticket does not guarantee admission if the holder fails to meet age, identification, safety, conduct, timing, accessibility-support, or venue requirements disclosed before purchase or reasonably imposed for safety. A refund is not required when admission is refused or an Attendee is removed because of their own breach, unlawful conduct, intoxication, fraud, or safety risk, except where law requires otherwise.
6. 8.6
   Digital delivery. Tickets may be delivered electronically and stored in an account. The Buyer is responsible for providing a valid email address and presenting the required ticket code or identification at entry.

9. Checkout Fees and Taxes

1. 9.1
   All-in price display. Ticket prices are displayed inclusive of all mandatory Bunny Riot fees. The price shown for a Ticket before an order is confirmed is the price payable for that Ticket, and the same price applies however many Tickets are purchased in a single order. Applicable taxes are calculated and shown separately in addition to that price. No mandatory fee is added between the price first displayed and confirmation. Fees and taxes are charged in Canadian dollars unless checkout clearly states otherwise.
2. 9.2
   Bunny Riot fees. Unless a different fee is clearly disclosed before purchase or agreed in writing, the Bunny Riot fee for each paid Ticket is 1% of the Ticket Price plus CAD $1.55 per Ticket, plus a payment-processing charge of 2.9%. These amounts are included in the displayed Ticket Price rather than added at checkout, and are not itemised separately to the Buyer.
3. 9.3
   Who bears the fees. For each Event the Organizer selects whether the fees in clause 9.2 are included in the price payable by the Buyer, in which case the Organizer receives the full Ticket Price they set, or are borne by the Organizer, in which case the Buyer pays the Ticket Price the Organizer set and the same fees are deducted from the Organizer's payout. The amount of the fee is identical either way.
4. 9.4
   Alternative arrangements. Bunny Riot may agree to a different fee allocation, commission, absorption model, or commercial arrangement with an Organizer. Any change affecting a Buyer must be disclosed at checkout. An Organizer may not add an undisclosed mandatory fee after checkout.
5. 9.5
   Taxes. Applicable GST, HST, PST, QST, or other transaction taxes may be calculated and collected separately. Tax treatment depends on the nature and location of the Event or Product, the identity and registration status of the seller or Organizer, and applicable law.
6. 9.6
   No tax advice. Information shown by the Services is not tax advice. Each Partner and Seller remains responsible for obtaining appropriate tax advice and satisfying its own registration, invoicing, reporting, and remittance obligations, except for a tax Bunny Riot expressly states it will remit.

10. Payment Processing and Merchant Identification

1. 10.1
   Payments are processed through third-party providers, currently including Stripe and any other processor made available through checkout. Use of payment services may also be subject to the provider's terms, privacy notice, identity checks, prohibited-business rules, and payment-network requirements.
2. 10.2
   Partners may be required to establish and maintain an eligible connected payment account, complete verification, provide bank and tax information, and accept the Stripe Connected Account Agreement or equivalent provider terms.
3. 10.3
   For a Partner Event, the Partner remains the Organizer and supplier of the Event. Bunny Riot may collect payment as the Partner's limited payment-collection agent and may control the timing of payout as described in these Terms.
4. 10.4
   Checkout, the receipt, or the card statement will identify the merchant of record where required. Payment configuration and processor rules may cause Bunny Riot or a connected Partner to be identified as merchant of record for the card transaction. That designation governs payment-processing responsibility for that transaction but does not, by itself, make Bunny Riot the operator of a Partner Event.
5. 10.5
   You authorize Bunny Riot and its payment provider to charge the selected payment method for the total amount displayed at checkout and to process refunds, reversals, credits, dispute fees, and lawful adjustments.
6. 10.6
   Bunny Riot does not store complete payment-card numbers. We are not responsible for a payment provider's independent acts or systems, except to the extent liability cannot lawfully be excluded or the issue was caused by Bunny Riot's breach of its own duties.

11. Refunds, Cancellations, Postponements, and Material Changes

1. 11.1
   All sales final unless an exception applies. Except where the Organizer's disclosed refund policy, these Terms, or applicable law provides otherwise, Ticket sales are final and are not eligible for a refund, credit, exchange, or price adjustment. Each Organizer must display its refund policy before checkout.
2. 11.2
   Cancelled Event. If an Event is cancelled and no replacement or rescheduled Event is offered, the Buyer will receive the refund required by the Organizer's disclosed policy and applicable law. Bunny Riot will normally administer a refund of the full price paid, including the fees described in clause 9.2, but may retain a fee only where the policy clearly permits it and applicable law allows it. For a Partner Event, the Partner funds and bears the refund; Bunny Riot's administration of the refund does not make Bunny Riot the Organizer or guarantor of the Partner's obligations.
3. 11.3
   Postponement or rescheduling. If an Event is postponed or rescheduled, the Ticket will ordinarily remain valid. The Organizer must notify affected Buyers through available contact information. If the new date constitutes a Material Change, a Buyer may request a refund within the period stated in the notice, but eligibility remains subject to the disclosed policy and applicable law.
4. 11.4
   Material Change. A "Material Change" includes a significant change to the Event date, venue, advertised principal lineup, or core experience that a reasonable Buyer would consider important. Minor schedule adjustments, supporting-act changes, route adjustments, or comparable substitutions are not necessarily Material Changes. Bunny Riot may make a reasonable determination to administer refund requests, without assuming responsibility for the Event.
5. 11.5
   Fees after a change or voluntary refund. Unless the Event is fully cancelled, the fees described in clause 9.2 are normally non-refundable, and a refund may therefore be less than the price paid, except where the Event listing states otherwise or law requires a refund.
6. 11.6
   Bunny Riot's refund authority. Bunny Riot may, in its reasonable discretion, issue, deny, or require a refund when an Organizer authorizes it or when we determine that an Event was cancelled, materially changed, not delivered, misrepresented, unlawful, unsafe, or subject to a legal or payment-network requirement. A Partner authorizes Bunny Riot to recover those amounts as provided in the Partner Terms. Bunny Riot's decision is final for platform administration, subject to applicable law and payment-network rights.
7. 11.7
   Timing. Refund processing times depend on the payment provider and the Buyer's financial institution. A refund is complete when Bunny Riot or the payment provider submits it to the original payment method.
8. 11.8
   Incidental expenses. Unless required by law or expressly agreed in writing, neither Bunny Riot nor an Organizer is responsible for travel, accommodation, clothing, equipment, childcare, or other incidental expenses caused by an Event change or cancellation.

12. Ticket Transfers, Resale, Fraud, and Check-In

1. 12.1
   A Ticket may be transferred only through a transfer feature authorized by Bunny Riot and the Organizer. A transferred Ticket remains subject to these Terms and Event-specific rules.
2. 12.2
   Unauthorized resale, speculative resale, duplication, counterfeiting, code sharing, automated purchasing, or sale above a lawful price limit is prohibited. Bunny Riot or the Organizer may cancel an affected Ticket without refund where reasonably supported by evidence of fraud or prohibited resale.
3. 12.3
   The first valid scan or check-in record may control admission. Screenshots, copied codes, or third-party purchase confirmations may not be accepted.
4. 12.4
   Buyers purchasing for others must provide recipients with these Terms, the Event rules, and material Event information. The Buyer remains responsible for order accuracy but is not responsible for another Attendee's independent misconduct solely because the Buyer purchased their Ticket.

13. Attendee Conduct and Event Rules

1. 13.1
   Attendees must comply with law and reasonable instructions from the Organizer, venue, security, emergency personnel, and Bunny Riot staff acting within their roles.
2. 13.2
   Prohibited conduct includes:

   • •harassment, discrimination, threats, violence, stalking, or hate-based conduct;
   • •possession of prohibited weapons, dangerous items, or illegal drugs;
   • •unlawful or irresponsible service, supply, or use of alcohol, cannabis, or other substances;
   • •entering restricted areas, trespassing, damaging property, or interfering with operations;
   • •dangerous, disruptive, fraudulent, or excessively intoxicated behaviour;
   • •recording others unlawfully or violating reasonable photography restrictions;
   • •interfering with emergency services, security, check-in, ticketing, or another person's enjoyment of the Event; and
   • •any conduct prohibited by the Event listing, venue rules, or applicable law.
3. 13.3
   Bunny Riot, the Organizer, venue, or security may deny entry or remove an Attendee when reasonably necessary for safety, compliance, fraud prevention, capacity control, or enforcement of these Terms. Removal caused by the Attendee's conduct does not entitle the Attendee to a refund, except where law requires otherwise.

14. Safety, Health, Alcohol, Accessibility, and Outdoor Activities

1. 14.1
   Personal judgment. Attendees must consider their health, mobility, experience, weather, transportation, equipment, and other personal circumstances before participating. Seek medical advice where appropriate.
2. 14.2
   Alcohol and regulated substances. An Organizer may set an age above 18 and require valid government-issued photo identification. Attendees must meet the legal drinking or consumption age and comply with all service and venue rules. No person is entitled to service of alcohol or another regulated product.
3. 14.3
   Outdoor, hunt, and city activities. Attendees must obey traffic laws, remain in public or authorized areas, avoid trespassing and unsafe shortcuts, respect property and posted signs, use appropriate clothing and equipment, monitor weather, and not climb, enter, or cross a structure, roadway, waterway, or restricted area contrary to instructions or law.
4. 14.4
   Communicable illness. Attendance at a gathering may involve exposure to communicable illness. Do not attend if doing so would violate public-health requirements or create an unreasonable risk to others.
5. 14.5
   Accessibility. Organizers are responsible for accurately describing known accessibility features and arranging accommodations they are legally required to provide. Attendees should contact the Organizer or Bunny Riot as early as reasonably possible about an accommodation request. Availability may depend on the venue and nature of the Event.

16. Photography, Recording, and Publicity

1. 16.1
   Events may be photographed, livestreamed, or recorded. Organizers must disclose material recording practices through the listing, signage, or other reasonable notice and obtain any consent or release required by law.
2. 16.2
   By attending an Event or entering an area where recording has been reasonably disclosed, an Attendee authorizes Bunny Riot, the Organizer, the venue, and their authorized photographers and production partners, to the extent permitted by law, to photograph, film, livestream, record, edit, reproduce, publish, display, communicate, and distribute the Attendee's image, voice, likeness, and appearance in any media, worldwide, for Event documentation, news, archival, advertising, and promotional purposes, without further approval or compensation. This includes crowd, background, and incidental capture. A separate release may be required for a featured endorsement, testimonial, or other use where law requires it.
3. 16.3
   An Attendee who has a safety, privacy, cultural, or other serious concern should notify the Organizer before the Event or at check-in. The Organizer may consider reasonable measures but cannot guarantee exclusion from crowd, background, public-area, livestream, or previously captured material.
4. 16.4
   Partners are responsible for their own recording practices, notices, releases, and compliance, including any additional consent required for minors. Partners grant Bunny Riot permission to use and repost Event media as described in Section 17 and represent that all required permissions have been obtained.

17. Intellectual Property and User Content

1. 17.1
   Bunny Riot property. The Services, software, site design, Bunny Riot name and marks, logos, original content, and related intellectual property are owned by or licensed to Bunny Riot. Subject to these Terms, Bunny Riot grants you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose.
2. 17.2
   Restrictions. You may not copy, scrape, frame, reverse engineer, bypass, sell, sublicense, or commercially exploit the Services or Bunny Riot property except as law expressly permits or Bunny Riot authorizes in writing.
3. 17.3
   Your ownership. You retain ownership of User Content you lawfully own.
4. 17.4
   Licence to Bunny Riot. You grant Bunny Riot, its affiliates, and service providers a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable licence to host, store, cache, reproduce, modify, format, adapt, translate, create derivative works from, publish, perform, display, communicate, distribute, and otherwise use User Content in any media now known or later developed to operate, secure, improve, develop, market, and promote the Services and the relevant Event, Product, Seller, or Organizer; provide support; maintain records and backups; comply with law; and enforce these Terms. For public Event Content, Product listings, and promotional materials, the licence continues for the duration of the applicable intellectual-property rights and is irrevocable to the extent the content has been published, incorporated into completed or committed marketing, shared with service providers, or is reasonably required for records, backups, legal compliance, safety, fraud prevention, or disputes. To the extent permitted by law, you waive and agree not to assert moral rights in the licensed uses and agree that no further approval or compensation is required.
5. 17.5
   Your promises. You represent and warrant that: (a) you own User Content or have every licence, consent, release, and permission needed to submit it and grant the licence in clause 17.4; (b) Bunny Riot's permitted use will not infringe copyright, trademark, privacy, publicity, moral, contractual, or other rights; and (c) the content is accurate, lawful, non-deceptive, and not harmful, defamatory, obscene, malicious, or subject to an undisclosed restriction. You are responsible for royalties, licence fees, claims, and amounts arising from your User Content.
6. 17.6
   User responsibility; no endorsement. User Content is provided by Users, not Bunny Riot. The person who submits it is solely responsible for it. Bunny Riot does not endorse, adopt, verify, or guarantee User Content and is not required to pre-screen or monitor it. Users must independently assess User Content and should report suspected violations.
7. 17.7
   Moderation and preservation. Bunny Riot may, but is not obligated to, review, refuse, edit for formatting, restrict, unpublish, disable access to, preserve, or remove User Content at any time, with or without notice, where we believe it may violate law, these Terms, another person's rights, payment-provider rules, or the safety or integrity of the Services. We may preserve content and related records for evidence, legal compliance, fraud prevention, safety, or dispute resolution.
8. 17.8
   Copyright notice. A copyright owner or authorized representative may send a written notice to legal@thebunnyriot.com with the subject line "Copyright Notice." The notice should include: the claimant's full name, address, and contact information; identification of the copyrighted work and the claimant's interest in it; the exact URL or other location of the challenged material; a description of the claimed infringement; the relevant date and time if known; a good-faith statement that the use is not authorized by the owner, its agent, or law; a statement that the information is accurate and the sender is authorized to act; and the sender's physical or electronic signature. A notice intended to comply with Canada's Copyright Act must not include content prohibited by that Act, including a settlement offer or a demand for payment or personal information.
9. 17.9
   Review and action. After receiving a complaint, Bunny Riot may ask for more information; forward the notice or its substance to the affected User or a service provider; restrict or remove material; preserve records; request a response; restore material; or take no action. Bunny Riot may act before completing a review where reasonably necessary to reduce legal, safety, or platform risk. A submission does not guarantee removal, and removal does not admit infringement or liability.
10. 17.10
    User response and repeat infringement. A User whose content is restricted may send a written response identifying the material and explaining, with supporting information, why the User has the right to use it. The User must not repost restricted material without Bunny Riot's written permission. Bunny Riot may suspend or terminate repeat or serious infringers and may disclose information where required by law, court order, or valid legal process.
11. 17.11
    Other rights complaints. Trademark, privacy, publicity, impersonation, and other rights complaints may be sent to legal@thebunnyriot.com with enough detail and supporting information for review. Bunny Riot may use the process in clauses 17.7 through 17.10 as appropriate.
12. 17.12
    Feedback. If you voluntarily provide product ideas or feedback, Bunny Riot may use, modify, commercialize, and disclose them without restriction, attribution, approval, or compensation.

18. Partner Terms: Application, Acceptance, and Continuing Eligibility

Sections 18 through 28 apply in addition to the rest of these Terms whenever you apply for or use Partner features.

1. 18.1
   A Partner accepts the Partner Terms when it submits an application, accepts approval, connects a payment account, enters the Partner Dashboard, creates or manages an Event or Storefront, accepts a collaboration invitation, invites a team member, or receives a payout.
2. 18.2
   Approval is discretionary, limited to the countries and categories Bunny Riot supports, and may be conditional. Partner-hosted Events are currently limited to Canada unless Bunny Riot approves otherwise in writing.
3. 18.3
   A Partner must provide accurate identity, business, contact, banking, tax, and Event information; complete Stripe or other payment-provider verification; and promptly update changes.
4. 18.4
   Bunny Riot may request supporting documentation at application, listing review, or later, including incorporation or registration records, identification, venue authority, permits, licences, insurance, safety or security plans, supplier agreements, or proof of rights to content.
5. 18.5
   Approval is not permanent. A Partner must remain eligible under these Terms, payment-provider rules, and applicable law. Bunny Riot may impose reasonable conditions, limit features, require remediation, or suspend approval based on risk, complaints, incomplete verification, or changed circumstances.
6. 18.6
   The Partner appoints the person designated as its primary administrator to receive operational and legal notices and to manage Partner access. The Partner is responsible for keeping that designation current.

19. Partner Accounts, Team Members, and Permissions

1. 19.1
   A Partner may invite authorized team members using available role and permission controls. Every team member must use their own account and comply with these Terms.
2. 19.2
   The Partner is responsible for:

   • •deciding who receives access and what authority they receive;
   • •ensuring each person is authorized, trained, and supervised;
   • •regularly reviewing permissions and promptly removing access when no longer required;
   • •protecting attendee, payment, business, and analytics information; and
   • •all actions taken through its Partner Dashboard by its owners, administrators, employees, contractors, agents, and invited team members, except to the extent caused by Bunny Riot's breach of its legal duties.
3. 19.3
   Bunny Riot may rely on instructions submitted through an authorized Partner account. Internal approval limits that are not configured in the Services do not bind Bunny Riot.
4. 19.4
   The Partner must notify Bunny Riot immediately of suspected unauthorized Partner Dashboard access, payout-detail changes, data misuse, or compromised credentials.

20. Partner Event Responsibilities

1. 20.1
   A Partner is solely responsible for planning, financing, staffing, promoting, and delivering its Partner Events, including acts and omissions of its Co-Hosts, venues, employees, contractors, performers, vendors, volunteers, security, and service providers.
2. 20.2
   For every Partner Event, the Partner must:

   • •accurately identify all Organizers and provide complete, current Event Content;
   • •honour advertised Tickets, inclusions, accessibility features, and material promises;
   • •establish and follow a lawful refund policy displayed before checkout;
   • •obtain binding authority to use the venue and comply with capacity, fire, zoning, noise, accessibility, health, and safety rules;
   • •obtain and maintain all permits, licences, consents, registrations, music or performance rights, alcohol or cannabis permissions, food-service approvals, and other authorizations;
   • •maintain qualified staffing, crowd management, security, emergency, first-aid, and incident procedures appropriate to the Event;
   • •verify age and identification where required and ensure lawful service of alcohol or other regulated products;
   • •provide legally required accommodations and avoid unlawful discrimination;
   • •maintain insurance appropriate to the Event and provide certificates or name Bunny Riot as an additional insured when reasonably requested;
   • •comply with employment, contractor, immigration, tax, consumer-protection, privacy, anti-spam, competition, advertising, and other applicable laws;
   • •provide timely customer support before and after the Event; and
   • •promptly report serious injuries, threats, evacuations, law-enforcement attendance, regulatory action, major complaints, data incidents, or other material incidents to Bunny Riot.
3. 20.3
   A Partner may not publish or conduct an Event that is unlawful, dangerously under-resourced, deceptive, hateful, discriminatory, infringing, sexually exploitative, intended to facilitate violence, or otherwise prohibited by Bunny Riot or a payment provider.
4. 20.4
   Bunny Riot may require changes, additional safeguards, proof of compliance, or cancellation. Bunny Riot's review does not transfer the Partner's responsibilities to Bunny Riot.
5. 20.5
   A Partner must preserve Event, permit, insurance, incident, refund, communication, and financial records for the period required by law and, at minimum, for a reasonable period sufficient to resolve refunds, disputes, and claims.

21. Partner Collaborations and Lead Organizers

1. 21.1
   Every Co-Host must be an approved Partner and accept the collaboration invitation and these Terms.
2. 21.2
   Partners may assign listing and management permissions through collaboration controls. Each Partner is responsible for authority it grants and actions taken within that authority.
3. 21.3
   The Lead Organizer is Bunny Riot's primary contact and the sole recipient of payout for the collaborative Partner Event unless Bunny Riot has activated and the Partners have accepted separate split-payout terms.
4. 21.4
   Payment to the Lead Organizer fully discharges Bunny Riot's payout obligation for that Event. The Lead Organizer is responsible for accounting to Co-Hosts and distributing agreed shares. Bunny Riot is not responsible for an internal revenue split, expense allocation, or dispute among Organizers.
5. 21.5
   All Co-Hosts are jointly and severally responsible to Bunny Riot and Attendees for the Event, refunds, Partner-Caused Disputes, compliance, User Content, data use, and obligations under these Terms, regardless of dashboard permission level or private allocation of duties.
6. 21.6
   Partners should enter a written co-host agreement addressing responsibilities, ownership, expenses, revenue, cancellation, content, data, and disputes. Such an agreement does not reduce rights Bunny Riot or Attendees have under these Terms.
7. 21.7
   If Bunny Riot later introduces automated split payouts, use of that feature will be subject to the then-current dashboard disclosures and any additional terms.

22. Partner Fees, Proceeds, Payouts, Holds, and Set-Off

1. 22.1
   Partner Proceeds. For a Partner Event, Bunny Riot collects the displayed price on behalf of the Partner, subject to refunds, taxes, payment-provider rules, and these Terms. Where the fees in clause 9.2 are included in the price payable by the Buyer, they are retained by Bunny Riot and are not Partner Proceeds. Where the Organizer has elected to bear them, they are deducted from Partner Proceeds instead, as described in clause 9.3.
2. 22.2
   Payout target. Bunny Riot will ordinarily initiate payout of available net Partner Proceeds to the Lead Organizer within 14 business days after the Event has concluded. This is a target, not a guarantee that funds will arrive by a particular date. Bank, processor, verification, weekend, holiday, fraud, reserve, and compliance delays may apply.
3. 22.3
   Deductions. Before or after payout, Bunny Riot may deduct or set off amounts the Partner owes in connection with the Services, including authorized refunds, Partner-Caused Disputes, chargebacks, dispute fees, taxes Bunny Riot must remit, negative balances, subscription amounts, agreed fees, penalties imposed by a payment network because of the Partner, and reasonable costs arising from the Partner's breach.
4. 22.4
   Holds and reserves. Bunny Riot may delay payout or establish a reasonable reserve when necessary to address anticipated refunds, cancellations, material changes, disputes, suspected fraud, unusual sales patterns, safety or compliance concerns, incomplete verification, legal process, payment-provider requirements, or a risk that obligations will exceed available funds. A hold may continue for as long as reasonably necessary, including an applicable payment-dispute period.
5. 22.5
   No interest. Unless law requires otherwise, no interest is payable on proceeds awaiting payout or held in reserve. Funds may be held through pooled payment-provider accounts and are not a bank deposit with Bunny Riot.
6. 22.6
   Negative balances. If deductions exceed available amounts, the Partner must pay the deficit within 10 business days after notice. The Partner authorizes Bunny Riot and the payment provider to recover permitted amounts from future proceeds or an authorized payment method, subject to law and provider rules.
7. 22.7
   Payout details. The Partner is responsible for accurate payout instructions. Bunny Riot may rely on verified account information and is not responsible for delay or loss caused by inaccurate details supplied by the Partner, except to the extent Bunny Riot failed to use reasonable safeguards.
8. 22.8
   Statements and errors. Dashboard analytics and payout statements may be estimates until finalized. A Partner must notify Bunny Riot of a suspected statement or payout error within 60 days after it becomes visible, without limiting a non-waivable legal right.

23. Partner Refunds and Payment Disputes

1. 23.1
   The Partner must maintain sufficient funds to cover expected refunds and must not intentionally withdraw or divert proceeds to avoid refund obligations.
2. 23.2
   Bunny Riot may process refunds from available Partner Proceeds. If funds are insufficient, the Partner must reimburse Bunny Riot as provided in Section 22.
3. 23.3
   A "Partner-Caused Dispute" is a chargeback, payment dispute, refund demand, or related fee materially caused by the Partner or its Co-Hosts, including cancellation, non-delivery, failure to honour a lawful refund, material misdescription, duplicate billing information supplied by the Partner, unauthorized use of content, safety or legal failure, or breach of these Terms.
4. 23.4
   The Partner bears the amount of a Partner-Caused Dispute and associated processor or network fees. Responsibility for a dispute caused solely by payment fraud, a Bunny Riot processing error, or another matter not attributable to the Partner will be determined reasonably by Bunny Riot based on processor records, network rules, and available evidence.
5. 23.5
   The Partner must promptly provide Event records, check-in data, communications, policies, fulfilment evidence, and other information needed to respond to a dispute. Bunny Riot may decide whether and how to contest a dispute where Bunny Riot or its payment account is responsible to the processor.
6. 23.6
   Failure to cooperate, excessive disputes, or an elevated refund risk may result in holds, reserves, Event suspension, additional verification, or termination.

24. Partner Taxes and Records

1. 24.1
   Each Partner is responsible for determining whether it must register for, charge, report, and remit GST/HST or another tax on Tickets, Products, fees, or other supplies, and for providing accurate registration and tax-code information.
2. 24.2
   Bunny Riot or its payment provider may calculate and collect tax at checkout. Calculation or collection through Stripe does not, by itself, mean Stripe files a return or remits that tax for Bunny Riot or the Partner.
3. 24.3
   Bunny Riot may withhold and remit a tax where Bunny Riot determines it is legally responsible as marketplace operator, merchant of record, supplier, or collection agent, or where Bunny Riot expressly agrees to do so. The Partner authorizes the required withholding and reporting.
4. 24.4
   Unless Bunny Riot expressly identifies a tax as remitted by Bunny Riot, the Partner remains responsible for the tax and for confirming how collected tax is reflected in payouts and reports. The Partner must not represent that Stripe or Bunny Riot remits its taxes without written confirmation.
5. 24.5
   Bunny Riot may request a GST/HST number, business number, exemption support, invoices, residency information, or other tax documents. The Partner is responsible for penalties or assessments arising from inaccurate information or its own non-compliance.
6. 24.6
   Each party is responsible for taxes on its own income and for keeping legally required books and records. Bunny Riot does not provide accounting or tax advice.

25. Partner Access to Attendee and Customer Data

1. 25.1
   Through the Partner Dashboard, a Partner may receive operational information such as attendee names, Ticket types, check-in status, Event messages, order status, revenue, attendance totals, Event counts, and other analytics Bunny Riot makes available. Storefront Sellers may also receive shipping or contact information reasonably necessary to fulfil and support an order.
2. 25.2
   A Partner may use personal information only to:

   • •organize, deliver, secure, and support the relevant Event or Product order;
   • •communicate through Bunny Riot's tools about that Event or order;
   • •process a lawful refund, return, safety matter, accommodation, complaint, or dispute; and
   • •satisfy a specific legal, tax, insurance, or recordkeeping duty.
3. 25.3
   Unless Bunny Riot provides an authorized export or the individual separately consents, a Partner must not copy, scrape, export, sell, rent, disclose, enrich, combine, or use attendee or customer data for independent advertising, unrelated marketing, audience building, profiling, or another Event.
4. 25.4
   Event communications sent through Bunny Riot tools must be relevant, proportionate, and lawful. Commercial marketing requires any consent, identification information, and unsubscribe mechanism required by Canada's Anti-Spam Legislation or other applicable law.
5. 25.5
   A Partner must limit data access by role, use reasonable safeguards, train authorized personnel, remove access promptly, and delete or securely anonymize data when no longer required. The Partner remains responsible for data accessed by its team members and Co-Hosts.
6. 25.6
   The Partner must notify Bunny Riot without undue delay of suspected loss, unauthorized access, disclosure, misuse, or security compromise involving data obtained through the Services and cooperate with containment, investigation, notice, and remediation.
7. 25.7
   Dashboard analytics may be delayed, estimated, corrected, or incomplete and are not audited financial statements or a guarantee of Event performance.

26. Storefront Marketplace Terms

Sections 26 through 28 apply when Storefront features become available.

1. 26.1
   Seller identity. Bunny Riot may list and sell its own Products, and approved Partners may list and sell their own Products. The Seller must be clearly identified on the listing or checkout.
2. 26.2
   Separate sellers. When Bunny Riot is the Seller, Bunny Riot is responsible for that Product's fulfilment, returns, and support. When a Partner is the Seller, that Partner is the contracting seller and is responsible for the Product, listing, inventory, fulfilment, delivery, returns, warranties, recalls, taxes, and customer support. Bunny Riot's provision of marketplace and payment tools does not make it the seller of a Partner Product.
3. 26.3
   Order acceptance. A Storefront order is an offer to purchase. The Seller may accept, reject, or cancel it for lawful reasons such as unavailability, pricing error, fraud risk, delivery limits, or a listing mistake. Amounts charged for a rejected or cancelled order must be refunded as required by law and the applicable Seller policy.
4. 26.4
   Seller policies. Shipping estimates, delivery areas, fulfilment method, return eligibility, return deadlines, exchanges, and Product-specific terms must be displayed before purchase or linked prominently. Mandatory consumer rights prevail over a Seller policy.
5. 26.5
   Marketplace intervention. Bunny Riot may cancel an order, issue a refund, remove a Product, notify affected customers, or cooperate in a recall where reasonably necessary for safety, fraud prevention, law, payment-network compliance, or a Seller's failure to respond. A Partner Seller authorizes recovery of associated amounts from its funds.
6. 26.6
   No endorsement. Review or publication of a Partner Product does not constitute endorsement, testing, certification, or a guarantee by Bunny Riot.

27. Partner Storefront Obligations

1. 27.1
   Storefront access may require an active Pro subscription or another written arrangement with Bunny Riot. Access is conditional on continuing eligibility and payment.
2. 27.2
   A Partner Seller must:

   • •provide accurate Product descriptions, photographs, prices, dimensions, materials, condition, availability, warnings, origin, delivery estimates, and return terms;
   • •have legal title or authority to sell each Product and all rights to listing content and brands;
   • •keep inventory accurate and promptly address overselling or fulfilment failure;
   • •package, ship, deliver, and support orders professionally and within advertised timeframes;
   • •comply with product-safety, labelling, packaging, consumer, accessibility, environmental, import, intellectual-property, tax, and other applicable law;
   • •maintain appropriate records and insurance;
   • •promptly report a safety issue, complaint pattern, recall, counterfeit concern, or regulatory contact; and
   • •bear responsibility for returns, refunds, chargebacks, losses, injuries, and claims attributable to its Products or fulfilment.
3. 27.3
   Without Bunny Riot's prior written approval, a Partner may not list weapons, illegal or controlled substances, alcohol, cannabis, tobacco or vaping products, recalled goods, counterfeit or stolen goods, unsafe products, sexually exploitative material, live animals, regulated financial products, or any item prohibited by law or payment-provider rules.
4. 27.4
   A Partner must not use a Product listing to avoid Ticket fees, collect unauthorized donations, sell access to an Event outside Bunny Riot's Ticket flow, or direct Buyers to an off-platform transaction intended to circumvent the Services.
5. 27.5
   Future Storefront fees, payment-processing charges, payout timing, shipping features, or additional policies will be disclosed before use. A signed or dashboard-accepted Storefront arrangement may supplement these Terms.

28. Pro and Other Paid Subscriptions

1. 28.1
   Bunny Riot may offer monthly, annual, or other paid plans, including a Pro plan that unlocks Storefront or other Partner features. Available features, limits, price, billing period, and taxes will be disclosed when the Partner subscribes.
2. 28.2
   Automatic renewal. A monthly subscription renews each month and an annual subscription renews each year until cancelled, unless checkout states otherwise. The Partner authorizes recurring charges to the selected payment method.
3. 28.3
   Cancellation. A Partner may cancel through available account settings or by contacting Bunny Riot. Cancellation takes effect at the end of the current paid term. Access continues through that date unless the account is suspended for breach or risk.
4. 28.4
   Refunds. Subscription payments are normally non-refundable and are not prorated for partial use, cancellation, downgrade, or unused features, except where law requires otherwise or Bunny Riot expressly agrees.
5. 28.5
   Price and plan changes. Bunny Riot may change subscription prices or material plan features prospectively after reasonable advance notice. A price increase applies no earlier than the next renewal after the notice period. The Partner may cancel before renewal if it does not accept the change.
6. 28.6
   Failed payment. Bunny Riot may retry a failed charge, restrict paid features, or suspend the subscription after reasonable notice. Amounts already owed remain payable.
7. 28.7
   Alternative arrangements. Discounted, complimentary, custom, or alternative access is valid only if confirmed by Bunny Riot in writing and may be subject to separate terms.

29. Prohibited Use of the Services

You must not:

• •violate law, these Terms, payment-provider rules, or another person's rights;
• •submit false, deceptive, infringing, malicious, discriminatory, or unlawful content;
• •exploit, harm, groom, or unlawfully collect information about a minor;
• •send spam, unlawful marketing, threats, or harassment;
• •scrape, harvest, crawl, index, or use automated tools against the Services without written permission, except ordinary search-engine indexing allowed by our technical controls;
• •probe, disable, overload, disrupt, or circumvent security, access controls, fees, payment flows, Ticket limits, or moderation;
• •upload malware or attempt unauthorized access to accounts, systems, or data;
• •manipulate analytics, sales, reviews, attendance, rankings, or referral measures;
• •use Bunny Riot branding to imply sponsorship, approval, or co-hosting that does not exist;
• •conduct an off-platform transaction intended to avoid fees or safeguards for an Event, Ticket, Product, or customer introduced through the Services; or
• •assist another person in doing any of the above.

30. Privacy and Data Security

1. 30.1
   Bunny Riot's Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. It is incorporated into these Terms by reference.
2. 30.2
   By using the Services, you instruct Bunny Riot to process information necessary to provide accounts, ticketing, payments, Private Invites, check-in, Event communications, Partner tools, analytics, Storefront orders, fraud prevention, safety, support, and legal compliance, subject to the Privacy Policy and applicable law.
3. 30.3
   Partners and Sellers are independently responsible for personal information they access or collect for their Events, Products, staff, or business. Bunny Riot and a Partner may each have separate legal obligations for the same transaction.
4. 30.4
   No internet or storage system is completely secure. Bunny Riot will use safeguards appropriate to the sensitivity of information but cannot guarantee absolute security.
5. 30.5
   Privacy questions and rights requests may be sent to privacy@thebunnyriot.com.

31. Third-Party Services and Links

1. 31.1
   The Services may integrate payment processing, identity verification, maps, analytics, cloud hosting, email, SMS, social login, shipping, video, or other third-party services. Those services may have separate terms and privacy practices.
2. 31.2
   Bunny Riot does not control an independent third party and is not responsible for its separate products, content, decisions, availability, or security, except to the extent Bunny Riot has a non-excludable legal responsibility or failed to use reasonable care in selecting or managing a provider.
3. 31.3
   Links to third-party sites are provided for convenience and do not imply endorsement. Users should review applicable terms before using them.
4. 31.4
   Google Maps. The Services may use Google Maps Platform to display Events, venues, routes, and related location information. Use of Google Maps features and content is subject to the then-current Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Google may independently collect, use, and retain search terms, IP address, device information, and latitude and longitude coordinates under its policies. Users must not remove or obscure Google or third-party attribution.
5. 31.5
   Device location. If you select a location feature or grant browser or device permission, you authorize Bunny Riot, Google, and relevant service providers to access and process approximate or precise device location to centre the map, show nearby Events, estimate distance, provide directions, and support related features. Location access is optional. You may deny or revoke permission through browser or device settings, although some map features may not work. Bunny Riot does not intentionally create a persistent location history unless expressly disclosed in the Privacy Policy, but Google, technical logs, and other providers may process or retain location-related information under their own policies and applicable law.
6. 31.6
   Map limitations. Maps, markers, geocoding, directions, distance estimates, travel times, accessibility details, venue information, and other map results may be approximate, incomplete, delayed, outdated, unavailable, or different from actual conditions. Users must independently verify the official Event listing, Organizer instructions, entrance, route, accessibility, travel time, weather, road conditions, and safety information. If map information conflicts with an official Event listing or direct Organizer update, the official listing or update controls, subject to applicable law.

32. Suspension, Removal, and Termination

1. 32.1
   Bunny Riot may, in its discretion and with or without prior notice, investigate, restrict, suspend, unpublish, remove, or terminate an account, User Content, Event, Ticket, payout, Storefront, Product, subscription, or feature when reasonably necessary to address:

   • •a breach of these Terms or Additional Terms;
   • •fraud, chargebacks, security, safety, legal, sanctions, or payment-provider risk;
   • •inaccurate or incomplete verification;
   • •excessive complaints, refunds, or disputes;
   • •non-payment or a negative balance;
   • •a request from law enforcement, a regulator, a payment provider, or a rights holder;
   • •harm to users, third parties, Bunny Riot, or the integrity of the Services; or
   • •discontinuation of a feature or the Services.
2. 32.2
   Bunny Riot may provide notice or an opportunity to respond or cure but is not required to do so. We may act immediately where delay could create safety, legal, fraud, intellectual-property, privacy, financial, reputational, or platform-integrity risk. No User is entitled to reinstatement, continued listing, or a cure period except where applicable law or a separate written agreement expressly requires it.
3. 32.3
   A User may close their account, and a Partner may stop using Partner features, subject to outstanding Events, orders, subscriptions, refunds, disputes, payouts, records, and amounts owed.
4. 32.4
   Termination does not cancel accrued rights or obligations. Provisions concerning payments, refunds, taxes, data, intellectual property, disclaimers, liability, indemnity, disputes, and other provisions intended by their nature to survive will survive.
5. 32.5
   To the fullest extent permitted by law, Bunny Riot is not liable for a good-faith restriction, suspension, removal, refusal, or termination under these Terms. Any non-waivable refund, payout, data-access, or other right remains subject to applicable law.

33. Disclaimers

1. 33.1
   To the fullest extent permitted by law, the Services are provided "as is" and "as available." Bunny Riot does not guarantee uninterrupted or error-free operation, that every defect will be corrected, or that every Event, Partner, Attendee, Product, venue, or third-party service will meet a User's expectations.
2. 33.2
   For Partner Events and Partner Products, Bunny Riot does not warrant the Organizer's or Seller's identity beyond the limited checks described, solvency, conduct, compliance, safety, quality, accuracy, delivery, fitness, or performance.
3. 33.3
   Search placement, promotion, analytics, revenue estimates, attendance projections, and discovery tools do not guarantee sales, attendance, profitability, ranking, reach, or business results.
4. 33.4
   Implied warranties and conditions are excluded only to the extent permitted by law. Statutory warranties, consumer guarantees, and remedies that cannot lawfully be excluded remain in effect.
5. 33.5
   Bunny Riot does not warrant that User Content is accurate, lawful, non-infringing, safe, complete, or suitable, or that all infringing or harmful content will be identified or removed. A decision to review, display, restrict, remove, restore, or not act on User Content is not an endorsement or legal determination.

34. Limitation of Liability

1. 34.1
   Excluded damages. To the fullest extent permitted by law, Bunny Riot and its directors, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, opportunity, goodwill, anticipated savings, or data, arising from or relating to the Services, an Event, a Product, or these Terms, even if advised such damages were possible.
2. 34.2
   Attendee and consumer cap. Subject to Section 34.4, Bunny Riot's total aggregate liability to a User arising from a particular Event, Ticket, Product, or transaction will not exceed the greater of: (a) the amount the User paid directly to Bunny Riot for that transaction; and (b) CAD $100. This cap does not reduce a refund Bunny Riot is expressly required to provide.
3. 34.3
   Partner cap. Subject to Section 34.4, Bunny Riot's total aggregate liability to a Partner arising from the Partner Services in any 12-month period will not exceed the greater of: (a) Bunny Riot platform or subscription fees paid or retained by Bunny Riot from that Partner during the 12 months preceding the event giving rise to the claim; and (b) CAD $500.
4. 34.4
   Non-excludable matters. Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, intentional harm, or death or personal injury to the extent liability cannot lawfully be excluded, or any other liability or remedy that applicable law does not permit the parties to exclude or limit.
5. 34.5
   Allocation of risk. The limitations in these Terms reflect the allocation of responsibilities among Bunny Riot, Organizers, Sellers, payment providers, and Users and apply to all legal theories, subject to applicable law.
6. 34.6
   User Content and enforcement decisions. To the fullest extent permitted by law, Bunny Riot is not liable for User Content or for a good-faith decision to host, format, promote, investigate, preserve, disclose, restrict, remove, restore, or decline to act on User Content, an account, a listing, or a rights complaint. This clause does not exclude liability for Bunny Riot's own breach of a duty that law does not permit us to exclude.

35. Indemnification

1. 35.1
   User indemnity. To the extent permitted by law, a User will defend, indemnify, and hold harmless Bunny Riot and its directors, officers, employees, contractors, and agents from third-party claims, demands, losses, damages, liabilities, settlements, judgments, penalties, and reasonable legal costs arising from the User's User Content, infringement or alleged infringement, unlawful conduct, material breach of these Terms, fraud, or intentional misconduct. This does not require a consumer to indemnify Bunny Riot for Bunny Riot's own negligence or breach.
2. 35.2
   Partner indemnity. A Partner will defend, indemnify, and hold harmless Bunny Riot and its directors, officers, employees, contractors, and agents from claims, losses, refunds, chargebacks, penalties, damages, liabilities, judgments, settlements, and reasonable legal costs arising from or relating to:

   • •the Partner's Events, Products, listings, fulfilment, returns, staff, contractors, venues, performers, vendors, Co-Hosts, or team members;
   • •injury, death, property damage, discrimination, accessibility failure, alcohol or food service, product defect, recall, or Event safety;
   • •the Partner's breach of law, permits, licences, insurance, tax, privacy, anti-spam, consumer, employment, or payment obligations;
   • •User Content or an allegation that the Partner infringed another person's rights;
   • •a Partner-Caused Dispute, refund, negative balance, or internal Co-Host revenue dispute; or
   • •the Partner's material breach of these Terms.
3. 35.3
   The Partner is not required to indemnify Bunny Riot to the extent a final determination establishes that a claim was caused by Bunny Riot's gross negligence, wilful misconduct, or breach of an obligation Bunny Riot expressly undertook.
4. 35.4
   Bunny Riot will provide reasonable notice of an indemnified claim, may control the defence where its interests are affected, and will not agree to a settlement imposing an admission or non-monetary obligation on the indemnifying party without reasonable consultation.

36. Governing Law, Arbitration, and Class-Action Waiver

1. 36.1
   Mandatory informal resolution. Before starting arbitration or a court claim, the complaining party must send a written notice to legal@thebunnyriot.com identifying the parties, account or order, facts, legal basis, amount or remedy requested, and supporting information. The parties must attempt in good faith to resolve the dispute for 30 days after receipt. This step does not prevent urgent interim relief, a regulatory complaint, or action needed to preserve a legal deadline. Where permitted by law, applicable limitation periods are suspended during this 30-day period.
2. 36.2
   Governing law. These Terms and every dispute arising from or relating to them, the Services, an Event, Ticket, Product, User Content, or the parties' relationship are governed by the laws of Newfoundland and Labrador and the federal laws of Canada applicable there, without regard to conflict-of-law principles.
3. 36.3
   Binding individual arbitration. Except for an Excluded Dispute in clause 36.6 or where applicable law prohibits arbitration, either party may elect, by written notice given before filing a substantive defence on the merits, to have a dispute not resolved under clause 36.1 finally and exclusively resolved by binding arbitration. The election binds both parties. This is a written submission to arbitration under the Arbitration Act (Newfoundland and Labrador). Arbitration replaces the right to have the dispute decided in court, subject to the exceptions below.
4. 36.4
   Rules and procedure. Arbitration will be conducted by one independent arbitrator under the then-current Arbitration Rules of the ADR Institute of Canada, Inc. The legal seat is St. John's, Newfoundland and Labrador; the language is English; and the hearing may be conducted by video, telephone, documents, or in person as the arbitrator directs. The arbitrator may award any individual remedy a court could lawfully award, must give a written reasoned decision, and may decide the scope, validity, and enforceability of this arbitration agreement. The award is final and binding and may be enforced in any court of competent jurisdiction.
5. 36.5
   Class-action and representative-action waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND BUNNY RIOT AGREE THAT EACH MAY BRING A CLAIM ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, REPRESENTATIVE, OR MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION OR ARBITRATION. An arbitrator may not combine different persons' claims or award relief for anyone other than the individual parties without every affected party's written consent. If this waiver is finally held unenforceable for a particular claim, that claim must proceed in court and not in class arbitration; the remainder of Section 36 remains effective.
6. 36.6
   Excluded Disputes. Either party may bring an eligible individual claim in the Newfoundland and Labrador small claims process; seek urgent or interim injunctive relief for intellectual property, privacy, security, fraud, unauthorized access, or misuse of the Services; enforce an arbitration award; or pursue a remedy that applicable law says cannot be arbitrated. A consumer may also complain to a regulator or use any statutory process that cannot lawfully be waived. Bunny Riot may take lawful self-help measures, including account restriction, payout holds, set-off, chargeback response, and content removal, without first completing arbitration.
7. 36.7
   Costs and access. Each party bears its own legal fees unless law, the ADRIC Rules, or the arbitrator permits an award of fees. Arbitration fees will be allocated under the ADRIC Rules. For an individual consumer claim, Bunny Riot will advance reasonable administrative or arbitrator fees exceeding the filing fee the consumer would pay to bring the claim in an applicable court where necessary to ensure meaningful access to arbitration, subject to later reallocation by the arbitrator for a frivolous, abusive, or bad-faith claim.
8. 36.8
   Consumer opt-out. A consumer who is not using the Services for business purposes may opt out of clauses 36.3 through 36.7 by emailing legal@thebunnyriot.com within 30 days after first accepting this version of the Terms. The notice must state the consumer's full name, account email, and an unambiguous decision to opt out of arbitration and the class-action waiver. Opting out does not affect access to the Services or the remaining Terms. Partners, Sellers, and persons acting for business purposes may not use this opt-out.
9. 36.9
   Confidentiality. The parties must keep an arbitration and its evidence, submissions, and award confidential, except as reasonably necessary to obtain professional advice, comply with law, protect a legal right, or enforce or challenge an award.
10. 36.10
    Courts and consumer rights. A dispute not required or elected to be arbitrated is subject to the exclusive jurisdiction of the provincial and federal courts located in St. John's, Newfoundland and Labrador, and the parties submit to those courts. A consumer may have a mandatory right to another forum or to rights under the law of their home province. Nothing in these Terms waives a right, benefit, remedy, regulatory process, or protection that applicable law does not permit the parties to waive.
11. 36.11
    Survival and severability. Section 36 survives termination. If any part other than the class-action waiver is invalid or unenforceable, it will be limited or severed to the minimum extent necessary and the rest remains effective. The special treatment of an unenforceable class-action waiver is stated in clause 36.5.

37. General Terms

1. 37.1
   Relationship. Except for Bunny Riot's limited payment-collection role expressly stated in these Terms, Users and Partners are independent parties. No Partner or User may bind Bunny Riot or make promises on Bunny Riot's behalf.
2. 37.2
   Force majeure. A party is not liable for delay or failure caused by events beyond its reasonable control, including severe weather, natural disaster, epidemic, government order, labour disruption, civil unrest, utility or telecommunications failure, cyberattack, transportation disruption, venue emergency, or performer incapacity. This section does not eliminate an applicable cancellation-refund obligation.
3. 37.3
   Assignment. You may not assign these Terms or a Partner account without Bunny Riot's prior written consent. Bunny Riot may assign these Terms in connection with a merger, financing, reorganization, sale of assets, or transfer of the Services, provided mandatory rights are preserved.
4. 37.4
   No waiver. Failure to enforce a provision is not a waiver. A waiver must be express and applies only to the specific circumstance.
5. 37.5
   Severability. If a provision is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue.
6. 37.6
   Entire agreement. These Terms, the Privacy Policy, applicable Additional Terms, and any separately signed agreement are the entire agreement concerning the Services and replace prior discussions on the same subject.
7. 37.7
   Interpretation. Headings are for convenience. "Including" means "including without limitation." A reference to law includes amendments and successor law. If these Terms are translated, the English version controls to the extent permitted by law.
8. 37.8
   Notices. Bunny Riot may provide notice through email, the Services, or the Partner Dashboard. Notices to Bunny Riot under these Terms must be sent to the applicable address in Section 38. A notice is effective when sent, unless the sender receives a failure notice, subject to mandatory law.

38. Contact Us